Tenant Information
Registered Tenant Organisations (RTOs)
Under the Housing (Scotland) Act 2001, local tenant groups can be formally recognised by their landlords.
Provided they satisfy certain criteria, groups are entitled to be registered as tenant organisations and have the right to be provided with a wide range of information, as well as the right to be consulted on aspects of housing policy which might affect them as tenants.
We are committed to Tenant Participation and we want to ensure that tenants play a full and effective role in the planning and delivery of Housing Services.
For this reason, we urge all tenant groups to apply for registration.
Why Should Tenants Groups Register?
We must seek and take account of the views of RTOs on matters regarding how we deliver services. This means we must have mechanisms in place to allow tenants to have a say on any changes we plan and make.
In addition to this there are rules about consulting with RTOs. We must inform and listen to their views on any proposals we make about:
- Policy and standards of service on housing management, repairs or maintenance.
- Our tenant participation strategy
- Anything that would result in a change of landlord
It is in the interests of any group representing tenants to register. They will have the backing of the legislation to ensure that HHP consults with them and takes proper account of the views of tenants in their area.
Please contact our Customer Services team if you need more information on registration or help to set up a new group. Tel: 0300 123 0773
Public register of RTOs
Under the Housing (Scotland) Act 2001 we are required to publish a public register giving details of RTOs in the area.
The register contains the following information:
- The name of the RTO
- Details of its area of operation
- Information on how to contact the RTO
Any additional information, such as meeting times, where meetings are held etc.
Register of Tenants Organisations
| GROUP | AREA
OF OPERATION |
MAIN CONTACT |
ADDRESS | TEL | DATE | |
|---|---|---|---|---|---|---|
| Cearns Community Association |
Cearns Estate, Braes Road, Napier Hill, Grant Square, Murdoch Place |
Mrs Etta Mackenzie | 10 Cearn Shulaisgeir | 01851 705527 | ettacearns@aol.com | 12.08.09 |
Western Isles Tenants & Residents Forum |
Western Isles | Mrs Etta Mackenzie | 10 Cearn Shulaisgeir | 01851 705527 | ettacearns@aol.com | 12.08.09 |
Regional Networks
Regional Networks were set up in 2008 to help Registered Tenant Organisations (RTOs) engage with the Scottish Government on issues of national policy.
These networks were set up to enable tenants and residents to have better communication with the Scottish Government.
There are around 670 RTOs in Scotland, and over 90 representatives from RTOs were involved in formally establishing the nine regional networks.
Each network covers a number of local authority areas. The Scottish Government’s tenant participation team is supporting all of them. Region 9 is comprised of Glasgow and the Western Isles.
Aims and Objectives
The objective of the network is to improve the housing and well-being of tenants and residents in Scotland. These work to promote tenants and residents interests in housing, planning, community regeneration, the environment and community safety.
More information can be found at www.regionalnetworks.org.uk or at www.wiftra.org